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Terms of Service

Last updated: 22 October 2026

These terms cover your use of sou-west.com. By using the site you agree to them. If you don’t agree, please don’t use the site.

Who we are

sou-west.com is run by Sou-West, a digital marketing studio run by Olly Stevens in Braunton, North Devon, UK. You can reach us at growme@sou-west.com.

Working with us

These terms are about the website only. If you hire us, the work is covered by the written proposal or agreement we send you, and that document takes priority over anything on this site.

Prices on this site, including our animation pricing, are guides to help you plan. They are not offers. Your price is the one in the written quote we give you.

Using the site

You may browse the site, share links to it and print or download pages for your own use. Please don’t:

  • copy, republish or sell our content, design or code without our written permission
  • use the site for anything unlawful or misleading
  • try to break into, overload or interfere with the site, its servers or its security
  • use automated tools to scrape content in bulk

Who owns the content

The text, design, graphics, animations, photos and code on this site belong to Sou-West or are used with permission. Client names, logos and products shown in our case studies belong to those clients and appear with their agreement.

Accuracy

We work to keep the site accurate and up to date, but the content is general information, not advice for your situation. We may change or remove anything on the site at any time, and we can’t promise the site will always be available or free of errors.

Links to other websites

Links to other sites, such as Instagram, LinkedIn, Spotify and WhatsApp, are there for your convenience. We don’t control those sites and aren’t responsible for their content or how they use your information.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

Otherwise, we aren’t liable for any loss or damage arising from your use of this site or reliance on its content. This includes loss of profit, revenue, business or data, and any indirect or consequential loss. We aren’t responsible for viruses or other harmful material you pick up through the site, so please use your own virus protection.

Your information

How we handle personal information is explained in our privacy policy.

Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version, and it applies from the moment it is posted.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.

Contact

Questions about these terms? Email growme@sou-west.com.

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FAQ's

Got questions before starting your project? Here are quick answers on how we plan, design, and engineer our digital builds.

Q1: How much does a custom website cost, and how long does a build take?

Answer:
Our custom web design and development builds typically range from £3,000 to £12,000+ depending on scope, custom functionality, and technical requirements. A standard custom build takes 4 to 8 weeks from initial discovery to live launch. Ongoing SEO and digital marketing campaigns operate on 6-month growth cycles, with measurable search ranking improvements visible within 60 to 90 days.
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Q2: Do you build custom WordPress sites, and are they optimized for SEO and mobile speed?

Answer:
Yes, we engineer lightweight, custom WordPress and e-commerce websites built mobile-first with clean code architectures (including Breakdance and ACF). Every build includes core performance optimization for fast Core Web Vitals loading speeds and built-in technical SEO (schema markup, clean crawl structures, and meta data) so search engines index your pages seamlessly.
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Q3: What is 3D product animation and proof-of-concept modeling, and how can it help my brand?

Answer:
We create photorealistic 3D product animations, CAD renders, and visual proof-of-concept models to showcase complex technical products, marine hardware, outdoor gear, and engineering concepts. These high-resolution motion assets elevate your website UI, power high-converting social ads, and allow you to pre-market and demonstrate new products before manufacturing begins.
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See Animation Pricing

Q4: How do your Google Ads (PPC) and paid search marketing campaigns work?

Answer:
Our Google Ads management focuses on high-intent search traffic and maximum ROI. We handle keyword research, ad copywriting, negative keyword filtering, conversion tracking, and landing page optimization. Whether you’re targeting local customers or global B2B clients, we continuously optimize campaigns to lower acquisition costs and drive high-quality leads.
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Q5: Can you design and scale custom e-commerce websites?

Answer:
Yes, we design and develop custom WooCommerce and modern e-commerce stores designed for conversion. From intuitive mobile checkout flows and custom product filtering to inventory syncing, payment gateway integrations, and technical product SEO, we build online stores engineered to increase average order value and scale sales.
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Q6: Can you maintain, optimize, or run marketing for a website you didn't build?

Answer:
Yes, absolutely. You don't need a brand-new website build to work with us. We frequently audit, repair, and optimize existing WordPress and e-commerce websites. Whether your site is slow, suffering from technical SEO errors, or simply needs active management, we provide site speed overhauls, security updates, ongoing maintenance, and revenue-focused Google Ads and SEO campaigns for existing sites.
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Q7: What e-commerce platforms, CRMs, and core systems do you build with?

Answer:
We engineer bespoke digital environments on Shopify Plus, WooCommerce, and headless frameworks—seamlessly integrated with leading ERPs, CRMs, warehouse hubs, and automated fulfillment APIs to ensure your operations scale smoothly as you grow.
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Q8: How does Sou-West leverage AI optimization (GEO / LLMO) for modern brands?

Answer:
We optimize brands for the AI-first web. Through Generative Engine Optimization (GEO) and structured data, we ensure your products, expertise, and brand authority are cited directly inside AI engines like ChatGPT, Perplexity, Claude, and Gemini. We also deploy custom AI agents trained on your knowledge base for 24/7 customer support.
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Q9: What specifically does Sou-West do for ambitious businesses

Answer:
Sou-West provides high-performance digital infrastructure, conversion-led website architectures, and full-stack growth systems for ambitious, adventurous brands. From interactive 3D web experiences to bespoke e-commerce builds, we turn complex offerings into market-leading digital flagships.
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Q10: How do you optimize conversion rates for high-value products and services?

Answer:
Premium offerings require trust, clarity, and friction-free decision making. We drive conversions through interactive feature breakdowns, transparent lead-time tracking, flexible financing options, and immersive visual storytelling that gives buyers complete confidence before purchase.
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